Bartender

DOW1002DOWC

Oklahoma, United States2d ago

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Key details

Location
Oklahoma, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
2d ago

Skills

cash registercustomer servicefinancial controlspoint of sale

About the role

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
  • Slices and pits fruit as required
  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
    Maintains a clean and stocked workstation in accordance with established health and safety guidelines
  • Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
    Promotes casino events and programs
  • Works closely with Players Club to promote new card sign up programs
  • Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors
  • Provides personalized service and uses guest name
  • Resolve service problems according to guidelines
    Takes food orders when working in the pub and delivers to guests
  • Adheres to regulatory, departmental, and company policies in an ethical manner
  • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
    Attends all necessary training meetings.
  • Assist in other projects, as directed.
  • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
    Outstanding example of and a credit to Downstream Casino Resort

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

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