Client Solution Software Engineer

Job Description

Location: Chicago (Hybrid – at least 3 days onsite/week)

This position is open to candidates who are currently located in the Greater Chicago area.

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). 

One of our clients, a leading software company operating in the telecommunications and network optimization sector, is seeking a Client Solutions Software Engineer to join its technical team. This role focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments.

Role and responsibilities

• Deploy, configure, and upgrade software solutions in customer environments.
• Design and recommend optimal system architectures and deployment models.
• Provide technical support related to system integration, databases, licensing, and infrastructure.
• Deliver administration and technical training to customers.
• Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities.
• Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support.
• Collaborate with internal engineering, support, and customer success teams to ensure successful implementations.
• Participate in automation and process optimization initiatives.

Technical Environment

• Windows and Linux environments
• Virtualization technologies (VMware, Citrix)
• Databases: Oracle, SQL Server, PostgreSQL, MongoDB
• Scripting & Automation: PowerShell, Python, Bash
• Cloud Platforms: AWS, Azure, GCP
• Containerization technologies such as Docker and Kubernetes (nice to have)

Qualifications

• Master's degree in Computer Science, Information Systems, Software Engineering, or a related field.
• 2-4 years of experience in system administration, software deployment, infrastructure support, or database administration.
• Strong troubleshooting and problem-solving skills.
• Experience working with virtualized environments.
• Knowledge of cloud platforms, particularly AWS.
• Scripting experience, ideally with PowerShell, Python, or Bash.
• Excellent communication skills and ability to interact directly with customers.
• Ability to work across infrastructure, software, database, and cloud-related topics.

Preferred Qualifications

• Experience with enterprise software deployment and support.
• Knowledge of automation platforms and workflow orchestration.
• Familiarity with Docker and Kubernetes.
• Previous customer-facing or consulting experience.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 Competitive salary between USD $65,000 - US$75,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.

Company Description

Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.

With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact. 

Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.

In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.