Computer Systems Engineer

Why live in Helena, Montana?

• Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.

• It is a relatively quiet place to call home where small-town living collides with outdoor adventure.

• Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.

• Learn more about moving to and/or living in Helena, Montana here.

This position affords the opportunity to telework from a remote location within the state of Montana. Specific conditions will be outlined as part of the job offer and must adhere to state policy.

We invite you to consider joining us at the State of Montana Department of Administration

As a customer service–focused organization, we provide centralized services, specialized support, and practical solutions to state agencies, boards, and commissions, as well as local governments across Montana. Our vision is to transform how government services are delivered and accessed, serving state government with effective, efficient, and customer‑driven solutions that benefit all Montanans.

The State Information Technology Services Division’s (SITSD) mission is to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

What is this career opportunity?

Do you want to be part of an exciting challenge to support enterprise applications state-wide? We are seeking a technically skilled individual with a passion to learn and solve problems to join our enterprise team as a Computer Systems Engineer.

In this position, you will be focused on modernizing our existing infrastructure to align with the State’s evolving AI and cloud-centered priorities. You will be involved in supporting load balancing, application delivery, virtualization, and cloud technologies. Responsibilities include maintaining these technologies in our on-premise data centers and cloud environments. This position is responsible for collaborating with team members to design automated solutions that will provide better services to our customers, working across state agencies to facilitate enterprise-aligned solutions based on their needs.

What are we looking for?

Education and Experience:

Level 1:

· Associate’s degree in information technology, networking, or a related field and

· 2 years’ experience supporting midsize to large enterprise IT environments

· Alternate combinations of education and experience will be considered on a case-by-case basis.

Level 2:

· Bachelor’s degree in information technology, networking, or a related field and

· 3 years’ experience supporting midsize to large enterprise IT environments

· Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies:

Required experience:

· AWS cloud infrastructure and services

· VMware virtualization and infrastructure

· F5 BIG-IP application delivery and security technologies including WAF

· Microsoft Windows and Red Hat Linux server administration

· Enterprise infrastructure administration (deploy, configure, secure, maintain, troubleshoot, upgrade)

· Enterprise networking concepts (IPv4 addressing, DNS, VLANs, NAT, firewalls)

• Processing tickets and changes in ServiceNow or similar ITSM platforms

Preferred experience:

· Containerization technologies (on-prem and cloud)

· VMware NSX

· Rubrik backup and recovery

· Infoblox DNS and IPAM

· Enterprise certificate management / PKI

Ability to:

· Provide excellent customer service;

· Communicate effectively both orally and in writing;

· Adapt to shifting business requirements;

· Explain technical issues to non-technical people;

· Work with minimal supervision, and be a self-starter;