Consumer Associate, Client Coverage, London

Job Description

To manage any assigned client relationships, (where applicable) with support from experienced relationship managers, across the end to end client engagement value chain, coordinating the origination and execution of client centric solutions ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards defined revenue targets.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required

3-4 years experience of conducting research, analysis, interpreting and packaging qualitative and quantitative data, such as compiling client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value.

3-4 years demonstrate an experienced understanding of the Client Coverage capabilities.

3-4 years demonstrated experience working in cross functional teams to deliver comprehensive client experience.

3-4 years experience in portfolio management - internal stakeholder collaboration, query management, compliance, reporting, middle office support, etc.

3-4 years experience and proficient understanding of credit and risk.

 

Behavioural Competencies:

 

• Adopting Practical Approaches
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Documenting Facts
• Interpreting Data
• Inviting Feedback
• Managing Tasks
• Producing Output
• Pursuing Goals
• Taking Action
• Team Working

Technical Competencies:

• Business Development
• Client Business Case
• Client Knowledge
• Client Retention
• Client Servicing

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.