Contract Review Representative

VAL1012VST

West Springfield, MA, United States3d ago

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Key details

Salary
$42K–$48K/yr
Location
West Springfield, MA, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Sales & Solutions
Focus area
other
Posted
3d ago

Skills

customer service

About the role

  • Review customer Purchase Orders and related documents.
  • Communicate with customers and other departments to resolve any incoming order issues.
  • Respond to incoming phone calls and emails from customers looking for job order status.
  • Able to locate and understand relevant Quality system documentation in the computer system.
  • Coordinate with other Valence departments as necessary to answer and resolve customer inquiries and problems.
  • Understand and follow company procedures by correctly filling out checklists and notification of superior for all other paperwork problems.
  • Order enters customer jobs and releases to appropriate department.
  • Competently process paperwork with little or no supervision
  • Maintain a clean, safe work environment.
  • Demonstrates a “High degree of Craftsmanship” which qualifies them to review and enter unusually difficult work competently.
  • The employee is expected to possess a degree of “teamwork attitude” exhibited as a “can do demeanor” and flexibility such as a willingness to work overtime, etc.
  • Other duties as assigned.
  • Company Benefits:

    Medical, Dental, Vision, Long term Disability, 401(K)-3% Match, Holiday Pay

  • COMPENSATION RANGE: $20.00 to 23.00 Per hour.

1st shit 8:30AM - 5:00PM

This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”.

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