Coordinator Vendor

Delivery Hero

Amman, Jordan1w ago

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Key details

Location
Amman, Jordan
Work style
Onsite
Level
Entry level
Job type
Full-time
Experience
1–2 yrs
Function
Operations & Strategy
Focus area
other
Posted
1w ago

Skills

customer serviceorder processingquality controlvendor management

About the role

Job Description


 

Role Summary

The Vendor Coordinator will be responsible for handling the daily operations of the NFV and guiding NFV partners to be successful in Talabat. As part of the Vendor Coordination Team, you will handle all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well-supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.

 

What’s On Your Plate?

● Maintaining inventory for partners with daily updates; price updates, inventory updates, new SKUs, promotions, and catalogues. 

● Monitoring pickers and orders. 

● Responsible for setting up processes for manpower roster to ensure effective picker utilization. 

● Administrative assistance to vendors; address vendor issues. 

● Implement and execute promotions from the vendors on the platform. 

● Help vendors familiarize themselves with internal tools and technology for optimized order processing. 

● Improve vendor delay by working closely with partners to identify and solve key issues ● Create, Train and Retrain partners on Pelican.

 

Qualifications

What Did We Order?

● Bachelor’s degree 

● Minimum 1 to 2 years of experience in a similar role or relevant. 

● Customer Oriented with excellent verbal and written communication skills. ● Ability to think logically and analyze data. 

● Committed to your own performance and development 

● Effective organizational skills. 

● Adaptability & Flexibility. 

● Intermediate skills in excel is a MUST

● Ability to work as part of a fast-growing team and be a team player. 

● Excellent command of spoken & written the English language.

 

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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