客戶服務助理 Customer Service Representative

Buyandship Limited

Hong Kong4d ago

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Key details

Location
Hong Kong
Work style
Onsite
Level
Mid level
Function
Customer success & Support
Focus area
other
Posted
4d ago

About the role

主要職務:

  • 提供客戶服務支援

  • 回覆網上客戶查詢,詳細解釋如何使用我們的服務及解答關於貨件的問題

  • 聆聽及處理客戶意見,作日後改善服務質素之用

  • 處理自提點收件及取件(如需要)

職位要求:

  • 具良好及清晰對答技巧

  • 熟悉電腦操作,Microsoft Office及中、英文打字

  • 中學程度或以上

  • 懂英文及國語

  • 熟悉及喜愛網上購物將獲優先考慮

工作時間:09:00-18:00,每週工作五天,輪休

工作地點:荔枝角

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