Customer Service Representative
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Key details
- Location
- Rockford, MI, United States
- Work style
- Onsite
- Level
- Mid level
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1w ago
Skills
data entryexcelmicrosoft office
About the role
Description
Assumes the responsibilities of scheduling customer orders for production and shipment.
Responsibilities
- Monitor customer orders
- Enter customer orders into system
- Confirm accuracy of system price to blanket purchase orders
- Dispense work orders as instructed
- Provide a link between customer and production
- Maintain accurate customer schedules in system
- Provide a courteous environment for customer communication
- Communicated customer needs internally effectively and efficiently
Requirements
- Manufacturing experience preferably in automotive industry
- Strong data entry skills
- Excellent verbal and written communication skills
- Proficient with Microsoft Office applications, especially Excel
- Organizational skills
- Interpersonal skills
- Experience with Plex is a plus
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