Data Center Operations Site Lead

Google

West Memphis, AR, United States3w ago

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Key details

Salary
$205K–$285K/yr
Location
West Memphis, AR, United States
Work style
Onsite
Level
Senior
Experience
10–13 yrs
Function
IT & Security operations
Focus area
Infrastructure / Cloud
Posted
3w ago

Skills

linuxnetwork architecturenetwork protocolsnetworkingprocess optimizationsuccession planningtroubleshooting

About the role

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $205000 - $285000 (USD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Oversee the day-to-day management of the site-level server operations team, ensuring all priorities are consistent with global company objectives.
  • Implement and drive a safety culture at the site, advocating Environmental Health and Safety (EHS) initiatives to foster a secure, and collaborative environment.
  • Hire, coach, and develop a high-performing team of managers and technicians; actively lead succession planning and build a talent pipeline.
  • Manage localized metrics, including KPIs, SLAs, and SLOs, while identifying opportunities for process optimization.
  • Align and guide site partners—including Facilities (DCOps), Security, GSO-L, Construction (DCS) and NetOps—to ensure seamless operational coordination without direct reporting authority.

Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
  • 5 years of experience in a people management, supervision, or team leadership role.
  • 5 years of experience in site-level data center operational leadership.
  • Experience with different operating systems (e.g., Linux) and developing network architecture.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

  • Expertise in Linux operating systems and developing network architecture.
  • Experience initiating and executing initiatives in a global environment.
  • Demonstrated passion for operations, people management, and leadership.
  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
  • 5 years of experience in a people management, supervision, or team leadership role.
  • 5 years of experience in site-level data center operational leadership.
  • Experience with different operating systems (e.g., Linux) and developing network architecture.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

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