Dental Assistant

A Brief Overview

The Dental Assistant works on behalf of the patient and the dentist, helping to assure a high level of professional excellence in oral health care delivery.

What You Will Do

• Understand and manage the daily clinical schedule to ensure on-time appointments and the maintenance of production goals
• Manage clinical patient flow to ensure the most efficient and effective care for every patient
• Ensure that the appropriate clinical practice guidelines are consistently followed
• Carefully sterilize and disinfect all instruments and equipment
• Prepare treatment rooms, instruments, and tray setups for dental procedures
• Greet and prepare patients for treatment; employ high-level customer service skills
• Effectively and safely capture intra- and extra-oral dental radiography and photos
• Proactively assist the dentist during examinations and treatment procedures, utilizing 4-handed assisting techniques
• Understand the scope of the treatment for each appointment, and prepare appropriately for all daily procedures
• Conduct work in compliance with organizational policies and procedures, safety, and regulatory guidelines
• Record medical and dental histories of patients
• Accurately record treatment information, both completed and proposed, in patients electronic medical file
• Maintain an organized and efficient clinical work-space; ensure instruments, equipment, and supplies are “at the ready” in case of unexpected need
• Participate in the achievement of patient satisfaction and office production goals by working efficiently and providing a high level of patient service
• Provide patient education and educational materials
• Maintain the proper level of clinical product/material stock in accordance with established office standards

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

A Brief Overview

The Dental Assistant works on behalf of the patient and the dentist, helping to assure a high level of professional excellence in oral health care delivery.

What You Will Do

• Understand and manage the daily clinical schedule to ensure on-time appointments and the maintenance of production goals
• Manage clinical patient flow to ensure the most efficient and effective care for every patient
• Ensure that the appropriate clinical practice guidelines are consistently followed
• Carefully sterilize and disinfect all instruments and equipment
• Prepare treatment rooms, instruments, and tray setups for dental procedures
• Greet and prepare patients for treatment; employ high-level customer service skills
• Effectively and safely capture intra- and extra-oral dental radiography and photos
• Proactively assist the dentist during examinations and treatment procedures, utilizing 4-handed assisting techniques
• Understand the scope of the treatment for each appointment, and prepare appropriately for all daily procedures
• Conduct work in compliance with organizational policies and procedures, safety, and regulatory guidelines
• Record medical and dental histories of patients
• Accurately record treatment information, both completed and proposed, in patients electronic medical file
• Maintain an organized and efficient clinical work-space; ensure instruments, equipment, and supplies are “at the ready” in case of unexpected need
• Participate in the achievement of patient satisfaction and office production goals by working efficiently and providing a high level of patient service
• Provide patient education and educational materials
• Maintain the proper level of clinical product/material stock in accordance with established office standards

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required) and
• Graduate of accredited Dental Assisting Program (Preferred)

Work Experience

• 1+ years Of experience in a clinical setting (Preferred) and
• Pediatric Dental specialty experience (Preferred)

Knowledge, Skills, & Abilities

• Good communication skills (Required proficiency)
• Well-developed Patient-Flow and Schedule management skills (Preferred proficiency)
• Ability to perform detailed work according to established formats and protocols (Required proficiency)
• Conscientious, task-oriented, work mentality (Required proficiency)
• Ability to perform detailed work according to the practice’s established clinical and office policies (Required proficiency)
• Good ambidextrous coordination and balance (Required proficiency)
• General computer and keyboard skills, knowledgeable in Microsoft Office Suite (Required proficiency)
• General CDT Procedure Code knowledge (Preferred proficiency)
• Ability to multi-task and work with interruptions (Required proficiency)
• Ability to develop and maintain strong relationships with patients and demonstrate a friendly attitude, even while under pressure (Required proficiency)
• Advanced CDT Procedure Code knowledge (Preferred proficiency)
• Dental practice management software knowledge (Preferred proficiency)
• Working knowledge of dental equipment and instrumentation (Required proficiency)
• Knowledge of sterilization equipment and protocols (Required proficiency)

Licenses and Certifications

• Basic Life Support (BLS) (Required Upon Hire)
• Current State of Ohio Dental Radiographer’s License (Required)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 10% May be required to fill in at our hospital location

Education

• High School Equivalent / GED (Required) and
• Graduate of accredited Dental Assisting Program (Preferred)

Work Experience

• 1+ years Of experience in a clinical setting (Preferred) and
• Pediatric Dental specialty experience (Preferred)

Knowledge, Skills, & Abilities

• Good communication skills (Required proficiency)
• Well-developed Patient-Flow and Schedule management skills (Preferred proficiency)
• Ability to perform detailed work according to established formats and protocols (Required proficiency)
• Conscientious, task-oriented, work mentality (Required proficiency)
• Ability to perform detailed work according to the practice’s established clinical and office policies (Required proficiency)
• Good ambidextrous coordination and balance (Required proficiency)
• General computer and keyboard skills, knowledgeable in Microsoft Office Suite (Required proficiency)
• General CDT Procedure Code knowledge (Preferred proficiency)
• Ability to multi-task and work with interruptions (Required proficiency)
• Ability to develop and maintain strong relationships with patients and demonstrate a friendly attitude, even while under pressure (Required proficiency)
• Advanced CDT Procedure Code knowledge (Preferred proficiency)
• Dental practice management software knowledge (Preferred proficiency)
• Working knowledge of dental equipment and instrumentation (Required proficiency)
• Knowledge of sterilization equipment and protocols (Required proficiency)

Licenses and Certifications

• Basic Life Support (BLS) (Required Upon Hire)
• Current State of Ohio Dental Radiographer’s License (Required)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 10% May be required to fill in at our hospital location

11100 Euclid Avenue (82)
11100 Euclid Avenue
Cleveland, 44106