eFront Support Associate, Fund Accounting

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

The F&A eFront System Support Associate is the central point of coordination for day-to-day eFront support within F&A. The role promotes consistent system use through documentation, training, troubleshooting, and oversight of key accounting and operational processes, while partnering with IT on system issues, upgrades, workflows, and enhancements.

• Overall
  • Support F&A team’s use of eFront from a business perspective
  • Help coordinate and keep key user group organized and enable interactions with IT and Sr. Team
  • Maintain eFront documentation
  • Laise with IT for issues raised by team (one point of contact for IT)
  • Liaise with IT on eFront upgrade areas supported by F&A
• Support eFront import processes
  • Maintain documentation for team and provide updates/training as needed
  • Once team has investigated an issue and still not resolved, assist in trouble shooting data load issues using the standard import templates
  • Liaise with IT on system related import issues and changes to standard import processes
• Support various eFront activities (fund accounting, entity (investment) setup, and transaction booking)
  • Maintain documentation for team and provide updates/training as needed
  • Once team has investigated an issue and still not resolved, assist in trouble shooting
  • Liaise with IT on system related bugs and issues
• Support eFront ad hoc query builder tool
  • Maintain documentation for team and provide updates/training as needed
  • Help solution team’s need for basic query pulls or troubleshooting existing
• Support eFront workflow management
  • Maintain documentation for team and provide updates/training as needed on function of existing workflows
  • Liaise with IT on system related workflow issues (bugs) and changes to existing workflow or new requirements
• Support quarter and year-end activities
  • Key areas including:
    • accounting closes
    • 5th period adjustments
    • Investor Transfers
  • Administrator eFront set up not appropriate for broader team access
  • Maintain documentation for team and provide updates/training as needed
• Support Fund and Investor Set up
  • Administrator eFront set up not appropriate for broader team access
  • Maintain documentation for team and provide updates/training as needed
  • Understand how setup impacts accounting/accounting methods and reporting
• General Ledger Administration
  • Expectation is to receive dedicate eFront training course
  • Administrator eFront set up not appropriate for broader team access
  • Maintain documentation for team and provide updates/training as needed
  • Liaise with IT on system related bugs and issues
  • Key support areas include:
    • New account setup and related configuration activities
    • Manage account characteristics and related reference data
    • Coordinate with team to update posting rules to support processing and G/L
    • ILPA fee template accounting coordination setup and maintenance

Reporting Relationships

Chief Accounting Officer, Secondaries

Compensation

$135,000 - $165,000

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.