Energy Services Program Coordinator
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Key details
- Salary
- $80K–$130K/yr
- Location
- Moses Lake, WA, United States
- Work style
- Hybrid
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
Closing Date to Apply: October 27th, 2026 @ 5 pm PST
Salary: $80,366 - $129,813
Midpoint:$105,090
Grant PUD posts the full salary range for each position. The midpoint is provided as a reference point and is not a guaranteed starting pay. Starting pay is based on job-related factors such as qualifications, experience, skills, internal alignment, and organizational needs. Most new hires are typically placed between the minimum and midpoint of the range.
Applicants meeting minimum qualifications may undergo further evaluation based on preferred qualifications and other job-related criteria. Only the most qualified candidates will be referred for further consideration.
Benefits: This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.
Grant PUD — Unified Insurance Program (uip-wa.org)
Grant County PUD will administer a background check as part of the hiring process, if selected for this position.
Applicants meeting minimum qualifications may be further evaluated based on preferred qualifications and job-related criteria. Only the most qualified candidates will be referred for further consideration.
The District may use the applicant pool and results from this recruitment to fill additional vacancies in the same classification for up to six (6) months following the recruitment closing date, consistent with District policy and applicable law.
Position Summary
Under limited supervision, The Energy Services Program Coordinator coordinates and supports the development, implementation and administration of the Energy Services programs, products, and business practices. This position works across functional areas to support effective program delivery, operational consistency, and positive customer experiences. The role evaluates program and business needs, identifies opportunities for improvement, and provides recommendations that support Energy Services objectives and District goals.
Essential Functions
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
- Coordinate the development, implementation, and administration of Energy Services programs, products, projects, and related business practices.
- Maintain knowledge of Energy Services policies; develop and maintain procedures, recommend policy and process improvements, and support compliance, quality assurance, consistency, and efficiency.
- Administer and monitor departmental and program funds, ; coordinate with Finance, Risk, Treasury, and Accounting to track and transfer funds, verify account levels, and resolve funding-related issues.
- Coordinate Energy Services program obligations, including contracts, data collection, program communications, schedules, and related commitments.
- Serve as a liaison and resource for customers, public assistance agencies, staff, contractors, volunteers, and internal stakeholders; provide training and guidance, support issue resolution and customer feedback, and safeguard confidential customer information.
- Provide program recommendations to customers regarding energy use, energy conservation programs, and assist in resolving high-bill concerns and other energy-use issues.
- Develop and maintain accurate program and project records; track program activity, energy savings, and other information needed to support department, BPA, regulatory, and other required reporting.
- In this position, if needed to operate a GPUD vehicle for business purposes, please refer to Vehicle/Asset Usage Policy, IS-TA-POL-001.
- Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan, and Grant PUD/IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
- Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
- Actively participate in all aspects of our safety program, including but not limited to:
- Following all safety policies and procedures;
- Alerting supervisors and coworkers to unsafe or hazardous working conditions;
- Reporting any safety incidents or close calls within 24 hours to your supervisor; and
- Accepting feedback from supervisors and coworkers regarding your own safety performance.
Required Qualifications: (Education and Experience, License, and/or Certification)
- Associates Degree in a business, finance, accounting, project management, or a related field OR 1 additional year of relevant experience in lieu of degree.
- Two (2) years of experience in program or project management, business operations, finance, accounting, utility/customer programs, customer service or a related field.
Preferred Qualifications: (Education and Experience, License, and/or Certification)
- Experience supporting energy-efficiency, customer, or utility programs.
- Experience with data analysis and reporting tools, including Microsoft Excel and Power BI
- Project Management training and/or certification
- Experience in the Utility or energy industry
Other Knowledge, Skills, and Abilities
Knowledge
- Knowledge of customer service, energy-efficiency, and utility program principles and practices.
- Knowledge of financial management, budgeting, and general business practices.
Skills
- Analytical, critical-thinking, and problem-solving skills.
- Written, verbal, and interpersonal communication skills.
- Organizational, time-management, and business technology skills.
Abilities
- Ability to analyze information, identify issues and risks, and develop sound recommendations.
- Ability to interpret and apply policies, procedures, financial information, and program requirements.
- Ability to exercise sound judgment, maintain accuracy, manage competing priorities, and collaborate effectively across functional areas.
Physical Requirements
- Position may be eligible for hybrid work arrangement: ☒Yes ☐No
- Majority of work is performed in a standard office setting.
- Will perform work onsite at the locations of the assigned Business Units
- Typical shift of employees in this position: ☒8 hours ☒9 hours ☒10 hours ☐12 hours
*applicant/incumbent should refer to the Physical Capacity Evaluation (PCE)
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas.
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