Enterprise Modernization Manager (IT Manager 1)

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Information Services

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage.

What You Will Do

The Enterprise Modernization Manager serves as a strategic advisor and technical leader within the Innovative Services and Solutions pillar of OIS. This position is part of the Enterprise Architecture team, which guides the agency’s long‑range technology direction and ensures that solutions are aligned with business goals, modernization priorities, and emerging capabilities.

Working in a collaborative, matrixed environment, the Enterprise Modernization Manager partners closely with enterprise architects, business relationship managers, technical specialists, and business leaders to evaluate new technologies, define enterprise standards, and shape agency wide strategies—especially in the areas of enterprise modernization, Agentic AI, automation (including RPA) and data analytics. The team’s work plays a central role in advancing ODJFS’s ability to leverage intelligent automation, improve service delivery, and support data driven decision making across all program areas.

This role is ideal for someone who enjoys solving complex problems at scale, influencing enterprise technology direction, and helping the organization responsibly adopt innovative technologies such as AI, machine learning, and automated digital workflows.

Duties include but are not limited to:

• Provide technical advice and recommendations to the OIS Chief Architect, OIS Administrators, and agency executives on enterprise information systems strategy, enterprise modernization, and AI initiatives.
• Serve as a consultant to executives, managers, and line‑of‑business customers on information systems analysis, planning, enterprise data strategy, and emerging technology opportunities.
• Lead and conduct development and maintenance of enterprise architecture work efforts and produce architecture artifacts, standards, and roadmaps to guide enterprise solution design.
• Apply enterprise architecture principles to conduct high‑level enterprise analysis, design, planning, and implementation activities.
• Analyze technology market trends, especially in AI, data platforms, and automation, and provide research‑based recommendations to leadership.
• Provide architecture input for RFP’s and contribute actively to evaluating RFPs for modernization initiatives and provide architectural and design governance for enterprise modernization efforts.
• Assess business needs and priorities and advise stakeholders on technology options, risks, cost‑benefit considerations, and impacts to enterprise systems.
• Supervises assigned staff and provides directions to implement automation projects that include RPA and AI solutions
• Keep current with emerging technologies, conduct informal learning sessions and provide technical presentations for the organization

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414

Travel: Occasional travel within the state of Ohio.

PN(s): 20102062

Office of Information Services

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage.

What You Will Do

The Enterprise Modernization Manager serves as a strategic advisor and technical leader within the Innovative Services and Solutions pillar of OIS. This position is part of the Enterprise Architecture team, which guides the agency’s long‑range technology direction and ensures that solutions are aligned with business goals, modernization priorities, and emerging capabilities.

Working in a collaborative, matrixed environment, the Enterprise Modernization Manager partners closely with enterprise architects, business relationship managers, technical specialists, and business leaders to evaluate new technologies, define enterprise standards, and shape agency wide strategies—especially in the areas of enterprise modernization, Agentic AI, automation (including RPA) and data analytics. The team’s work plays a central role in advancing ODJFS’s ability to leverage intelligent automation, improve service delivery, and support data driven decision making across all program areas.

This role is ideal for someone who enjoys solving complex problems at scale, influencing enterprise technology direction, and helping the organization responsibly adopt innovative technologies such as AI, machine learning, and automated digital workflows.

Duties include but are not limited to:

• Provide technical advice and recommendations to the OIS Chief Architect, OIS Administrators, and agency executives on enterprise information systems strategy, enterprise modernization, and AI initiatives.
• Serve as a consultant to executives, managers, and line‑of‑business customers on information systems analysis, planning, enterprise data strategy, and emerging technology opportunities.
• Lead and conduct development and maintenance of enterprise architecture work efforts and produce architecture artifacts, standards, and roadmaps to guide enterprise solution design.
• Apply enterprise architecture principles to conduct high‑level enterprise analysis, design, planning, and implementation activities.
• Analyze technology market trends, especially in AI, data platforms, and automation, and provide research‑based recommendations to leadership.
• Provide architecture input for RFP’s and contribute actively to evaluating RFPs for modernization initiatives and provide architectural and design governance for enterprise modernization efforts.
• Assess business needs and priorities and advise stakeholders on technology options, risks, cost‑benefit considerations, and impacts to enterprise systems.
• Supervises assigned staff and provides directions to implement automation projects that include RPA and AI solutions
• Keep current with emerging technologies, conduct informal learning sessions and provide technical presentations for the organization

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414

Travel: Occasional travel within the state of Ohio.

PN(s): 20102062

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.