Estimator

• Set reasonable expectations for the customer, and educate them on the repair process 

• Have thorough understanding of estimating software, required to process estimates. 

• Locating assignments from insurers and understanding the requirements. Understanding terms on assignment – LOU-Loss of use, WP- With prejudice, 43endorsement, betterment, deductible. 

• Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards. 

• Gather additional information that may be required from the insured. 

• View vehicle with customer to highlight accident replated damage, and previous damage non claim related. 

• Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high quality. 

• Determine if a vehicle is drivable or non-drivable 

• Determine if a vehicle requires disassembly for an accurate estimate. 

• Write detailed estimates that capture all claims related damage, and research repair to ensure OEM standards and procedures are followed.  

• Control costs for the insurer, by selecting repair first where possible and safe, then effectively source parts according to guidelines and shop policies. Quoting sublets. 

• DATA- Ensure proper dates are inputted in the estimating systems- real time dates.  

• Ensure correct rate profiles are selected. 

• Communication – ensure the claim and important details are communicated to the insurer and customer. For example, when a vehicle is scheduled, or any delays.  

• Parts- ensure you are selecting the appropriate part for the repair, and confirm model/trim level, price and availability. 

• Schedule sublets. 

• Ensure all invoices (parts, sublet, rental towing) are added to the file as per insurer guidelines. Also, management system for ease of tracking. 

• Keep estimates accurate throughout the repair process with supplements, part price changes, and any additional communications to insurer required. 

• Upload and monitor claims for approval. 

• Sell customer pay/ third party pay estimates Goal keep a batting average at 80% or higher. 

• Send final supplement/final bills to insurer for approval Goal 48 hours post-delivery where possible.  

• Ensure final authorization is noted in management system, and final amounts match – for proper closing of file in management system. 

Requirements

• Utilize CCC, Mitchell Connect, and Audatex software.

• Must have prior experience working as a Collision Estimator with a DRP shop. 
• Must have prior experience with parts ordering through OPS, Collision Line, and Parts Trader.
• Proficiency in Microsoft Office Suite and other relevant software applications.  

• Valid Driver's License .
• I-CAR training/certification would be an asset

Benefits

• Competitive pay based on experience
• Benefits: Health, dental, vision

• Paid time off