Front of House/Receptionist

Moose

Melbourne, VIC, Australia6d ago

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Key details

Location
Melbourne, VIC, Australia
Work style
Onsite
Level
Entry level
Experience
1–3 yrs
Function
Administrative
Focus area
other
Posted
6d ago

Skills

concurcustomer servicedata entryinvoicingmicrosoft office

About the role


ABOUT US

At Moose Toys we exist to make kids superhappy. Recognised as one of the most innovative companies in the industry, we work seriously hard but fun remains at the heart of everything we do. Playful with a Purpose, we live by our values which is why our team members consistently vote us a Great Place To Work. We’ve won awards for our Diversity and Inclusion, and we host inspiring Health & Wellbeing thought leader events live in our magical Moose Melbourne office. We invest heavily in all our learning and development and have a passionate and genuine commitment to our Net Zero sustainability targets.

Please visit our website and LinkedIn Life Page for more information on our amazing people and brands.

View our awesome video on our LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/6c69e3e6-a410-4d96-82e8-829e6caf38d6/?viewAsMember=true

OUR CULTURE & THE MOOSE MAGIC

At Moose we are Playful with a Purpose. We work hard at Moose but Fun is at the heart of everything we do. Along with a competitive salary and generous performance-based bonuses, some of our other benefits include:

  • We're a certified Great Place to Work
  • Daily breakfast bar, fresh fruit and our own veggie garden
  • Regular social events and celebrations
  • Onsite fully serviced gym, circuit training & 1:1 PT
  • Yoga classes, Massages, Skin Checks and Flu Vax throughout the year
  • Bring Your Pet to Work program.
  • 2 x Wellbeing Days per year
  • School Holiday programs to support our working parents.
  • Amazing guest speakers and thought leaders that present live in our amazing offices.
  • Moose Happy Kids Foundation paid volunteer drives.
  • On-site EV charging stations
  • Discounted private health insurance
  • Free Employee Assistance Program

ABOUT THE ROLE

Provide professional customer service at Reception, including the management of telephone calls, visitors and contractors, and associated administrative tasks.

Responsibilities

  • Answering and transferring all incoming calls.
  • Greeting and attending to visitors upon arrival.
  • Ensuring that the Reception area is immaculate at all times.
  • Booking local and international couriers
  • Management of all incoming and outgoing mail.
  • Maintaining and ordering office and stationery supplies.
  • Maintaining charity stock cupboards and preparation of charity hampers.
  • Ensuring the main lunchroom, kitchen and kitchenettes are cleaned and maintained daily.
  • Organising catering for internal and external meetings.
  • Updating online phone portal, staff phone list, swiped on data entry system and car registration lists.
  • Invoicing – reconciliation of daily invoices, FedEx, Australia Post and credit card statements into JDE and Concur.
  • Supporting Experience Manager with office maintenance and events as required.
  • People and Culture administration duties as requested.

ABOUT YOU

  • A minimum of 1-3 years’ experience in a similar role.
  • A relevant tertiary qualification preferred, but not essential
  • Excellent telephone technique and proficient in the use of a busy switchboard;
  • Working knowledge of Microsoft Office suite, including Outloo
  • Strong customer service focus.
  • Able to relate to others in a confident and polite manner.
  • Adapts well to changing prioroties and circumstances.
  • Communicates clearly and effectively.

ALL WELCOME

Just like our wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability or any other legally protected status. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title.

We move quickly at Moose, so please APPLY TODAY!

#LI-LB1


ABOUT US

At Moose Toys we exist to make kids superhappy. Recognised as one of the most innovative companies in the industry, we work seriously hard but fun remains at the heart of everything we do. Playful with a Purpose, we live by our values which is why our team members consistently vote us a Great Place To Work. We’ve won awards for our Diversity and Inclusion, and we host inspiring Health & Wellbeing thought leader events live in our magical Moose Melbourne office. We invest heavily in all our learning and development and have a passionate and genuine commitment to our Net Zero sustainability targets.

Please visit our website and LinkedIn Life Page for more information on our amazing people and brands.

View our awesome video on our LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/6c69e3e6-a410-4d96-82e8-829e6caf38d6/?viewAsMember=true

OUR CULTURE & THE MOOSE MAGIC

At Moose we are Playful with a Purpose. We work hard at Moose but Fun is at the heart of everything we do. Along with a competitive salary and generous performance-based bonuses, some of our other benefits include:

  • We're a certified Great Place to Work
  • Daily breakfast bar, fresh fruit and our own veggie garden
  • Regular social events and celebrations
  • Onsite fully serviced gym, circuit training & 1:1 PT
  • Yoga classes, Massages, Skin Checks and Flu Vax throughout the year
  • Bring Your Pet to Work program.
  • 2 x Wellbeing Days per year
  • School Holiday programs to support our working parents.
  • Amazing guest speakers and thought leaders that present live in our amazing offices.
  • Moose Happy Kids Foundation paid volunteer drives.
  • On-site EV charging stations
  • Discounted private health insurance
  • Free Employee Assistance Program

ABOUT THE ROLE

Provide professional customer service at Reception, including the management of telephone calls, visitors and contractors, and associated administrative tasks.

Responsibilities

  • Answering and transferring all incoming calls.
  • Greeting and attending to visitors upon arrival.
  • Ensuring that the Reception area is immaculate at all times.
  • Booking local and international couriers
  • Management of all incoming and outgoing mail.
  • Maintaining and ordering office and stationery supplies.
  • Maintaining charity stock cupboards and preparation of charity hampers.
  • Ensuring the main lunchroom, kitchen and kitchenettes are cleaned and maintained daily.
  • Organising catering for internal and external meetings.
  • Updating online phone portal, staff phone list, swiped on data entry system and car registration lists.
  • Invoicing – reconciliation of daily invoices, FedEx, Australia Post and credit card statements into JDE and Concur.
  • Supporting Experience Manager with office maintenance and events as required.
  • People and Culture administration duties as requested.

ABOUT YOU

  • A minimum of 1-3 years’ experience in a similar role.
  • A relevant tertiary qualification preferred, but not essential
  • Excellent telephone technique and proficient in the use of a busy switchboard;
  • Working knowledge of Microsoft Office suite, including Outloo
  • Strong customer service focus.
  • Able to relate to others in a confident and polite manner.
  • Adapts well to changing prioroties and circumstances.
  • Communicates clearly and effectively.

ALL WELCOME

Just like our wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability or any other legally protected status. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title.

We move quickly at Moose, so please APPLY TODAY!

#LI-LB1

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