General Services Administration Senior Officer.Egypt-CRE & Administration.Corporate Affairs

1. Administration Services Management:
2. Team Leadership & Operational Control
3. Fleet & Transportation Management
4. Facility & Support Services Oversight
5. Vendor Management & Contract Governance
6. Branch Opening, Closure & Relocation Coordination
7. Asset Monitoring & Cross-Department Coordination
8. Cost Allocation & Financial Coordination
9. Executive & Senior Delegation Coordination
10. Administration Coverage & Business Continuity

• Oversee all general services activities that are not department-specific across the bank.

• Act as primary coordination point between Administration and all departments for operational support requirements.

• Supervision of the daily activities provided by third party soft service providers for housekeeping, catering and pest control.

• Ensure consistent service delivery standards across branches and buildings through regular/sudden inspections and daily follow-up.

• Monitoring and controlling the supply of consumables pertaining to housekeeping and cafeteria services ensuring the demand is fulfilled with cost efficiency.

• Lead and supervise drivers and messengers serving all departments.

• Manage scheduling, leave planning, overtime control, and daily task distribution.

• Consolidate transportation requests across departments to optimize routing and reduce operational cost.

• Ensure service efficiency and continuity across all supported locations.

• Oversee maintenance, licensing, and operational readiness of bank-owned and leased vehicles.

• Optimize utilization of internal vehicles for IT asset transportation to minimize third-party transport expenses.

• Coordinate external transportation vendors for large-scale movements when required.

• Contract management of the leased cars.

• Payment of invoices

• Manage cleaning services, pest control operations, pantry, and cafeteria services across all locations.

• Ensure continuous availability of pantry supplies and quality service compliance.

• Conduct periodic branch visits to monitor service standards.

• Monitor cleaning contractor performance through monthly KPI reporting and circulate results to branch/building managers to ensure accountability and timely resolution of issues.

• Identify, evaluate, and recommend potential service providers in coordination with the Head of Department.

• Conduct due diligence and assessments prior to procurement engagement.

• Review contractual agreements (renewals, amendments, terminations) in alignment with CPD and internal governance policies.

• Coordinate with CPD to establish corporate agreements with hotels to secure preferential rates for executive and international visitors.

• Review and validate service invoices to ensure accuracy and alignment with delivered services before processing.

• Support operational readiness for new branch openings.

• Coordinate branch closures including asset segregation, transfer, write-off documentation, and auction preparation.

• Participate in write-off committees and support auction execution in line with internal approval matrix.

• Coordinate internal team relocations and workspace adjustments across departments.

• Act as central coordination point for asset monitoring across departments.

• Support departments in tracking, reallocating, transferring, and disposing assets in alignment with governance standards and SOP.

• Provide advisory support during major relocations and site closures.

• Manage and continuously update departmental cost allocation structures based on operational and location changes.

• Ensure accurate invoice distribution in line with approved allocation methodology.

• Lead coordination for executive visits and external senior management delegations.

• Arrange meeting venues, catering, hotel bookings, and logistics while maintaining professional standards and cost efficiency.

• Manage meeting room bookings across locations, ensuring optimal space utilization and conflict resolution between departments.

• Serve as official backup for MGN Senior Administration Officer.

• Act as operational lead for Administration and MGN Administration functions during staffing gaps to ensure uninterrupted service delivery and business continuity.