Host
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Key details
- Location
- Indianapolis, IN, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Part-time
- Function
- Hospitality & Food service
- Focus area
- other
- Posted
- 2d ago
Skills
customer service
About the role
The role of a Host is to delight our guests, be the face of the company, and ensure a smooth dining experience from the time someone walks into the restaurant to the time they leave. A typical shift includes greeting guests, escorting them to their tables, managing wait-time, answering phones, and taking reservations. Operate and troubleshoot reservation software. Stay current on menu options, specialties, and menu deviation.
We are looking for individuals with the following qualities:
- Welcome, all guests with a genuine and delightful smile. Interact with guests as they arrive and leave the restaurant to ensure a positive dining experience
- Use the guest name whenever possible
- Identify special occasions and extend wishes
- Be a team player. Support and be supported by your co-workers
- Work well with employees & managers
- Excellent communication, multi-tasking and organization skills in fast-paced environment
- Strong attention to detail and professional maturity
Experience
- High-volume restaurant experience preferred
- Strong customer service and communication skills
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