Housekeeping Supervisor

Company Overview: The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.

Summary: Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Qualifications

Key Responsibilities:

• Supervise housekeeping staff, providing training, coaching, and feedback.
• Maintain open communication with team members to ensure efficient operations.
• Issue daily assignments to staff, ensuring smooth flow of operations and addressing special requests.
• Inspect the cleaning of guest rooms, public areas, and back of house to ensure adherence to cleanliness and sanitation standards.
• Ensure compliance with health, safety, and accident prevention regulations.
• Control inventory and distribute supplies to staff, maintaining proper levels and minimizing waste.
• Address guest requests, concerns, and problems to ensure satisfaction.
• Maintain a consistent and efficient housekeeping operation.