Intern Workday Consultant

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR and Workday systems. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape.

Our people are our most important asset

• We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs.
• We attract the best people and reward them appropriately
• Staff development and upskilling are core to what we do

 

The Intern Workday Consultant is an entry-level role designed to develop knowledge and practical experience within the Workday ecosystem. Working under the guidance of experienced consultants and mentors, the intern will assist with Workday configuration, reporting, business process updates, client support, and project activities while completing formal training and on-the-job learning. This role provides exposure to Workday implementations and support projects, with the goal of developing into an independent Workday Functional Consultant.

 

Job Description

 

Skills

 

Workday Knowledge

• Become an expert in Workday through attending internal and formal training and working closely with a mentor and project lead.
• Take responsibility of your own learning by continuously using available training modules to self-learn up to a standard where you can work independently as a functional support SME

 

Project Work

• Supports the configuring Workday HCM modules and various integrations projects
• Gather business requirements while communicating Workday capabilities back to the client
• Build basic custom reports and calculated fields
• Update business processes and condition rules
• Translate business requirements into well architected solutions that best leverage the platform
• Establish collaborative partnerships with key stakeholders and team members
• Actively participates in all phases of the Workday lifecycle, assisting clients with supporting and leveraging the Workday application.
• Supports the  lead functional consultant on Workday projects, responsible for the analysis, design, scheduling, construction and delivery of the Workday solution.
• Possesses sound analytical problem-solving and documentation skills.
• Communicates effectively with team members and clients.
• Demonstrates ability to prioritize conflicting demands with little supervision.
• Executes assigned project tasks within established schedule.
• Recognizes business process inefficiencies and recommends improvements.
• Performs research on problems, separating the symptoms from the actual cause, and identifies corrective measures. Seeks opinions and feedback on alternative solutions and implements those that have been agreed upon by the team or client.
• Completes his or her own assignments on time and with quality and suggests opportunities for quality and process improvements.
• Understands the value of a project plan, adheres to established processes and standards, monitors progress of tasks against plan, and reports status to appropriate team members as it relates to project issues.
• General Duties
• Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, and regularly posting best practices and knowledge sharing information to team knowledge sites.
• Understands the importance of client satisfaction and applies it in the process of servicing the client. Communicates client feedback to senior team members. Understands and follows internal processes in responding to client needs.
• Develops estimates and high level scope and timing
• Answers all inquiries in a timely manner.
• Keeps requirements, design, process and other technical documentation current.
• Understands other VR solutions and applications and how they interact with Workday.

Must have Skills Required

• Experienced professionals looking to pivot their career.
• Knowledgeable in systems with IT qualifications/certifications
• Analytical thinkers and data enthusiasts
• Problem-solving and analytical skills
• Attention to detail and the ability to see the big picture.
• Pragmatic problem solver
• Fluent in English (writing, reading, and speaking)
• Excellent communicators with strong interpersonal skills
• Advanced computer literacy/proficiency
• Advanced Excel proficiency
• Preferably based in South Africa

 

Minimum Degree Required

 

• College or University Degree in Computer Science or Information Systems or a related field of job experience
• Familiarity with programming languages such as Java, Javascript or Python

Other Qualifications/Skills that will be beneficial but not mandatory.

• Any ERP system experience (e.g. SuccessFactors, Peoplesoft, SAP)
• Exposure to Workday tools such as Workday Studio, EIB’s, Core Connections and Workday API’s will be advantageous
• Software Design Courses
• Project manager Courses e.g. PRINCE2
• Human Resource work experience
• Customer Service work experience