Lab Quality Coordinator

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Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-400 John St. - Kahn Building

Title

Lab Quality Coordinator

The Lab Quality Coordinator is responsible for supporting laboratory quality initiatives through the collection, analysis, interpretation, and reporting of quality, operational, and patient safety data. This position coordinates activities related to the Laboratory Quality Management System (QMS), quality indicators, non-conforming events, corrective actions, and process improvement initiatives. The coordinator works collaboratively with laboratory leadership, technical staff, pathologists, and operational stakeholders to promote continual quality improvement, patient safety, and operational excellence across all laboratory services.

Required Education & Certifications

• Bachelor’s degree in Medical Technology, Medical Laboratory Science, or Clinical Laboratory Science from an accredited college/university.
• Completion of a NAACLS-accredited Medical Laboratory Scientist program.
• ASCP MLS/MT certification required: MT certification accepted if obtained before 2004. MLS certification required for certifications after January 1, 2004. Must maintain certification through the required continuing competency program, if applicable.
• Candidates who are registry eligible may be hired but must obtain certification within one year of hire through ASCP, AMT, or an equivalent credentialing organization.
• 2+ years of full-time clinical laboratory experience required.

Primary Responsibilities

This role focuses heavily on laboratory quality management, regulatory compliance, quality improvement, data analysis, and patient safety.

Key duties include:

• Partnering with laboratory departments, pathologists, and healthcare teams to support quality patient care.
• Assisting with maintenance and continuous improvement of the Laboratory Quality Management System (QMS).
• Tracking, trending, and analyzing laboratory quality events and non-conformities.
• Developing and monitoring quality metrics, performance indicators, dashboards, and reports.
• Supporting process improvement initiatives and quality methodologies.
• Coordinating quality data collection and reporting for leadership and quality committees.
• Monitoring patient safety indicators and facilitating corrective action processes.
• Supporting Plan-Do-Study-Act (PDSA) projects and quality assessments.
• Communicating quality trends, findings, and improvement opportunities through reports and presentations.
• Building collaborative relationships with laboratory leadership, staff, and stakeholders.

Working Conditions

• Significant computer-based work (approximately 40-70% of the day).
• High level of concentration, attention to detail, and visual focus.
• Combination of sitting, standing, walking, bending, and light lifting.

This position is less bench-focused and more centered on laboratory quality, performance improvement, quality systems management, and patient safety initiatives.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

3306 Lab Support Services (BMH)

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