Lead Slot Supervisor

Boyd Gaming

Saint Charles, MO, United States2w ago

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Key details

Location
Saint Charles, MO, United States
Work style
Onsite
Level
Lead / Staff+
Job type
Full-time
Experience
2–5 yrs
Function
Hospitality & Food service
Focus area
other
Posted
2w ago

Skills

customer serviceinternal controls

About the role

Job Description

Responsible for overseeing the operations of slots on a specific shift. Ensure 
compliance with gaming regulations, handle guest service issues, and monitor 
game integrity. Also responsible for managing staffing, resolving disputes, and 
maintaining a secure and fair gaming environment. Lead Slot supervisor is a bridge 
between upper management and staff, directing daily operations, guiding team 
members and ensuring quality standards are met.

• Creates and ensures a fun-filled, entertaining, and exciting environment.
• Acknowledge and greet guests warmly and sincerely on and off the game.
• Adheres to, interprets, supports, and explains established company policies 
and procedures as well as applicable local, state, federal, and other regulatory 
procedures
• Accountable for the adherence and/or enforcement of all written/internal 
controls and procedures within the casino.
• Responsible for having a full comprehensive knowledge of the internal controls 
and adhering to and enforcing the same.
• Coach, monitor, and develop the Slot team for improved performance.
• Develops, implements, maintains, and monitors an effective team member 
relations program through effective communication.
• Hires, trains, coaches, assesses, and reviews the job performance of 
subordinates, including both non-exempt and exempt team members.
• Analyzes and reviews department-related reports. Reviews and provides input 
for changes to the casino floor.
• Monitors and implements the issuance of comps.
• Assists in overseeing the operation of slots and ensures team members are 
following company, department, and state regulations.
• Ensures compliance with federal currency reporting requirements.
• Enters the table closers at the completion of the gaming day.
• Ability to add or adjust player reward credits through gaming activity ratings

Qualifications

• Must be at least 21 years of age.
• Minimum of Two (2) years’ experience as a Slot Attendant, and one (1) year as 
a Slot Supervisor.
• Effective knowledge of casino management software and live games 
equipment
• Ability to read, write, speak, understand, or communicate in English sufficiently 
to perform the necessary functions of this position.
• Ability to consistently comprehend, retain, and execute written, verbal, and 
demonstrated directions, explanations, and guidance.
• Ability to work in a fast-paced environment and effectively communicate with 
guests, team members, and management.
• Must be able to obtain and keep a license issued by the State Gaming 
Commission 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

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