Licensing Specialist

Massanf

Multiple Locations3w ago

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Key details

Location
Multiple Locations
Work style
Onsite
Level
Mid level
Function
Operations & Strategy
Focus area
other
Posted
3w ago

Skills

technical support

About the role

Job Summary

The Commission seeks to hire Licensing Specialist(s) in the Licensing Division. Under the direction of the Licensing Manager, the Licensing Specialist(s) will assist in a variety of tasks relating to the licensing process. The Licensing Specialist(s) will also provide technical support to staff, licensees, applicants, and inquirers on the licensing process and application portal.

Core Responsibilities

  • Provide licensing support, including being responsible for all administrative tasks associated with the Commission’s electronic licensing system;

  • Evaluating a variety of applications related to licensure submitted to the Commission to ensure that the submission of information is accurate and compliant with state regulations and Commission policies;

  • Participate in minimizing bias in the application and licensing process;

  • Supports the identification, revision, and ongoing maintenance of departmental SOPs and policies.

  • Assist in enforcing the collection of licensing fees and timely reporting of the same in collaboration with the Commission’s Finance team;

  • Participate in working groups and cross‑functional initiatives to support regulatory, operational, and audit-related activities.

  • Assist in the drafting of Investigations and Enforcement Department reports;

  • Collaborate with internal teams to analyze and maintain licensing data to support reporting and compliance initiatives;

  • Respond to inquiries about licensing and compliance with state regulations and Commission policies;

  • Support Commission staff in responding to general inquiries and Public Records Requests;

  • Represent the Commission effectively in interactions with marijuana establishments and medical marijuana treatment center applicants, licensees, registrants, municipalities, and the public

  • Conduct thorough contract reviews to ensure adherence to state laws and regulatory guidelines and:

  • Process and evaluate background check results and fingerprint results as needed, escalating cases for suitability review as required;

  • Contribute to a collaborative and inclusive work environment by working respectfully with others, supporting diverse perspectives, and upholding organizational values related to diversity, equity, inclusion, justice, and belonging.

  • Maintain the highest standards of personal, professional, and ethical conduct and support the Commission’s goals for a diverse and culturally aware workforce;

  • Ability to meet expectations and accept personal responsibility for all assigned work;

  • Ability to work in a confidential manner and to handle sensitive information;

  • Ability to think creatively, build constructive working relationships, and resolve issues;

  • Coordinating application work with other staff as needed; and

  • Perform other duties as assigned.

Supervisory Responsibilities

Not applicable

Professional Expectations

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