Marketing Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Discounted parking
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development
• Employer RRSP matching
• Extended Health Benefits for you and your dependents

Hyatt Regency Vancouver is seeking a dedicated, experienced, detail-oriented professional to join the Sales & Marketing team as Marketing Manager.

In this role, the Marketing Manager supports and report to the Director of Sales & Marketing and is responsible for leading the hotel’s on-property marketing efforts and strengthening its visibility, reputation, and commercial performance in local, national, and international markets.

The primary focus of this role is activating the hotel's social media strategy, including content development for Hyatt Regency Vancouver and its food and beverage outlets. The Marketing Manager also support digital marketing, public relations, sales communications, online reputation management, community engagement, strategic partnerships, and revenue-generating initiatives.

The role works closely with Rooms, Food & Beverage, Sales, Human Resources, hotel leadership, Hyatt’s corporate teams, agencies, vendors, and community partners to deliver cohesive marketing initiatives that build awareness, depend engagement, and drive measurable business results.

Candidates must be flexible with their work schedules to accommodate business demands, including occasional early mornings, evenings, and/or weekends.

Salary range: 81,000 – 100,000 per year

DUTIES INCLUDE BUT NOT LIMITED TO:

• Develop, plan, and execute approved content strategies across social media and digital channels for the hotel and its food and beverage outlets.

• Manage the day-to-day appearance, voice, and content quality of the hotel’s social media platforms, including editorial calendars, scheduling, photography, video, and creative storytelling.

• Create engaging content that showcases the Hyatt Regency Vancouver experience and supports awareness, engagement, bookings, and digital revenue.

• Obtain and administer photo releases and ensure all content meets Hyatt brand, legal, and privacy requirements.

• Serve as the marketing liaison between Sales & Marketing, Rooms, Food & Beverage, other hotel departments, and Hyatt’s corporate teams.

• Execute relevant corporate marketing initiatives at the property level and provide formal results summaries to key stakeholders.

• Develop, maintain, and distribute on-property promotional collateral while ensuring compliance with Hyatt brand standards and visual identity.

• Act as the property webmaster by coordinating website updates with Hyatt’s corporate digital content team and supporting quarterly website audits.

• Track, analyze, and report on marketing initiatives, campaigns, promotional performance, and return on investment.

• Champion CRM initiatives and online reputation management, ensuring timely, thoughtful, and brand-aligned guest engagement.

• Work with the Director of Sales & Marketing to evaluate promotional opportunities and develop promotions, partnerships, and activations that support hotel revenue and marketing objectives.

• Research and coordinate approved advertising, public relations, communications, and media opportunities with corporate vendors and agencies.

• Provide recommendations on media placement, target audiences, messaging, and campaign objectives.

• Participate in Hyatt brand training and development sessions and help maintain brand image and integrity at the property level.

• Support Human Resources in coordinating and promoting the hotel’s community involvement and Sustainability initiatives.