OD Support Officer

• East Suffolk Council
• Location: Based in Riverside Lowestoft, NR33 0EQ or East Suffolk House, Melton, Woodbridge, Suffolk IP12 1RT with home working
• Salary: £27,274 - £32,046 per annum (pro rata), Career Grade 3-4
• Hours: 20 hours per week, over 4-5 days
• Contact: Permanent

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We have a fantastic opportunity for an Organisational Development Support Officer to join our friendly team.

Working closely with our Organisational Development Advisor, you will provide comprehensive administrative support in relation to East Suffolk Council’s Organisational Development activity.

Your role

You will be responsible for ensuring a seamless end-to-end process for our staff, from organising training courses and co-ordinating arrangements. As part of this, you will administer and monitor our Learning self-service system, be the first point of contact for initial Learning related enquiries and maintain learning records.

You will also be involved with e-learning administrative requirements, including; running reports and monitoring completion of mandatory training.

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager.

What you will need

You will be a collaborative team member with excellent organisational and customer service skills, alongside a strong aptitude for IT and HR systems. You will be able to work effectively under pressure, managing changing and sometimes competing priorities while maintaining a high level of accuracy and attention to detail. Previous administrative experience within a busy office environment is essential.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

For further information, please read our benefits brochure (pdf).

To find out more

If you have any questions or would like to arrange an informal discussion regarding this post, please contact Rebecca Haverson by emailing rebecca.haverson@eastsuffolk.gov.uk

Closing date: 11.00 pm, 14 October 2026.

Interview date: 5 and 6 November 2026.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (Word).

Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.