Office Support Specialist II

Massanf

Massachusetts, United States3w ago

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Key details

Location
Massachusetts, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Customer success & Support
Focus area
other
Posted
3w ago

Skills

meeting minutes

About the role

The Department of Developmental Services (DDS) is seeking candidates for an Office Support Specialist II (OSS II) position at Hogan Regional Center. The selected candidate for this position will be responsible for the administrative and clerical duties in the Area Office. The Office Support Specialist will provide general office and clerical support to the Area Director, Assistant Area Director and the Service Coordinator Supervisors. The selected candidate for this position will have the ability to exercise sound judgment and discretion in handling confidential information. They will be required to demonstrate a strong degree of decision making, and knowledge of the department.

  • Assist the NE Regional Director with daily operational issues such as scheduling meetings, keeping the Regional Director’s

appointment book, documentation preparation, taking messages, opening, categorizing and distributing mail creating and maintaining confidential files.

  • Assist the HRC Facility Director with daily operational issues such as scheduling meetings, document preparation, taking

messages, maintaining confidential files, organizing meeting minutes/notes, utilizing meditech information management system to enter data and prepare reports (i.e. daily census, admissions, discharges, deaths).

  • Prepare all HRC Emergency Stabilization Unit quarterly billing statements

  • Prepare end of year reports including HRC census, HRC Unit Reports, NE Regional Reports as directed.

  • Prepare HRC daily census information and communicate that information to in-house providers to meet the care needs of HRC residents.

  • Prepare agendas and transcribe notes/minutes for the following: HRC Neurology Clinic, HRC Residential Team Meetings, HRC Trustees, HRC Safety Committee, HRC Advisory Team, HRC Human Rights Committee, NE Region Leadership Team, all other NE Region meetings as directed

  • Set up agenda and complete monthly mailings for provider meetings and NE Regional Board meetings.

  • Provide support for other NE Regional staff as needed.

  • Provide oversight of all NE Region and HRC office equipment contracts, supplies and maintenance.

  • Prepare HRC On-call schedule for after-hours Operations Team and Medical and Nursing Teams; forward on-call phone to assigned on-call personnel.

  • Maintain HRC Medical Team Schedule

  • Maintain file of Ceris #’s for client funds

  • Cover Mail Room when necessary

  • All other duties as assigned

Schedule Information:

Full-time 37.5 Hours

Monday – Friday: 8:00 a.m. – 4:30 p.m.

Days Off: Saturday/Sunday

About the Department of Developmental Services:

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