Parts Interpreter

Job Description

BrakeForce Plus is an auto-parts and repair specialist based in Townsville, Queensland, with over 10 years of industry experience. They cater to both trade and retail customers, offering a massive inventory of over 10,000 braking, suspension, and clutch products.

Join Townsville Brakeforce Plus as our next Parts Interpreter and become part of a team that values expertise, customer service, and teamwork. Reporting directly to the Branch Manager, you'll assist customers with their parts needs, build strong relationships, and contribute to the success of a well-established business. Automotive parts experience is highly regarded, but a positive attitude and willingness to learn are just as important.

Key Responsibilities:

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Qualifications

• Exceptional communication skills
• A customer service champion
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate 
• Ability to translate technical problems to simple solutions
• Background in European vehicles would be an advantage

Additional Information

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
• Paid birthday leave
• Wellbeing support
• Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email careers@bapcor.com

While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.

Company Description

Brakeforce plus are a Supplier of Brake Parts & Workshop Equipment

You may not have heard of Bapcor, but you will know our brands.

Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.

We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.

In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.

We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.

We’re also passionate about our delivering for our customers, and living our values of:

• We do the right thing
• We are in it together
• We give a damn
• We get it done