Program Coordinator, OSD

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.

The Office for Students with Disabilities (OSD) works to support networks, schools, and families with all issues related to special education including instruction, interventions, and legal and compliance support. OSD provides the tools and resources to ensure that all students with disabilities receive a high-quality public

education that prepares students for success. OSD supports networks, schools, and families with all issues

related to special education, including instruction, interventions, and legal and compliance support.

Job Summary:

Reporting to the Business Operations Administrator, the Program Coordinator provides operational and administrative support by tracking timelines for OSD procedures, SOPs, and project deliverables to ensure district compliance and keep leadership informed. Assists with drafting and distributing policy-aligned communications while helping cross-functional teams resolve day-to-day administrative bottlenecks during resource rollouts. This is a full-time, exempt position that will be paid for time worked on a salary basis.

The Program Coordinator will be held accountable for the following responsibilities:

• Develop and maintain schedules and timelines for updating department procedures, guidance, and operational materials across OSD teams to ensure continuous compliance with district and regulatory compliance standards

• Support the Business Operations Administrator with drafting, formatting, and distributing internal and external messaging, ensuring all Office communications accurate reflect OSD policies

• Partnership with cross-functional teams to review existing workflow documents and Standard Operating Procedures (SOPs), making necessary revisions to keep resources clear and functional for school-support teams

• Track progress on internal Office projects and document revisions, keeping leadership informed of upcoming deadlines and potential delays

• Help resolve day-to-day administrative or operational bottlenecks when rolling out revised guidance, forms, or communication materials

• Other duties as assigned

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.

The Office for Students with Disabilities (OSD) works to support networks, schools, and families with all issues related to special education including instruction, interventions, and legal and compliance support. OSD provides the tools and resources to ensure that all students with disabilities receive a high-quality public

education that prepares students for success. OSD supports networks, schools, and families with all issues

related to special education, including instruction, interventions, and legal and compliance support.

Job Summary:

Reporting to the Business Operations Administrator, the Program Coordinator provides operational and administrative support by tracking timelines for OSD procedures, SOPs, and project deliverables to ensure district compliance and keep leadership informed. Assists with drafting and distributing policy-aligned communications while helping cross-functional teams resolve day-to-day administrative bottlenecks during resource rollouts. This is a full-time, exempt position that will be paid for time worked on a salary basis.

The Program Coordinator will be held accountable for the following responsibilities:

• Develop and maintain schedules and timelines for updating department procedures, guidance, and operational materials across OSD teams to ensure continuous compliance with district and regulatory compliance standards

• Support the Business Operations Administrator with drafting, formatting, and distributing internal and external messaging, ensuring all Office communications accurate reflect OSD policies

• Partnership with cross-functional teams to review existing workflow documents and Standard Operating Procedures (SOPs), making necessary revisions to keep resources clear and functional for school-support teams

• Track progress on internal Office projects and document revisions, keeping leadership informed of upcoming deadlines and potential delays

• Help resolve day-to-day administrative or operational bottlenecks when rolling out revised guidance, forms, or communication materials

• Other duties as assigned

In order to be successful and achieve the above responsibilities, the Program Coordinator must possess the following qualifications:

Education Required:

• Bachelor’s degree from an accredited college or university

• Master’s degree preferred

• Project Management Professional (PMP) certificate preferred

Experience Required:

• Minimum of three (3) years of relevant experience in supporting program and/or coordinating projects required

• Minimum of two (2) years of experience leading the planning and implementation of complex operational initiatives preferred

Knowledge, Skills, and Abilities:

• Ability to deliver high quality projects in a fast paced environment with shifting priorities

• Ability to work independently with little or no supervision

• Knowledge of IDEA, ADA, and other relevant policies and procedures

• Ability to manage multiple projects