Security Dispatcher

Massanutten Resort

Join us in Security!

Are you passionate about organization, efficiency, and helping people? We’re looking for someone who enjoys meeting and helping people daily. Each day has something different to offer when dispatching for our security team! Help people reclaim their lost items, assist in dispatching our resort officers to solve problems, and so much more as a Security Dispatcher.

The Security Dispatcher requires office/clerical skills, computer literacy, and excellent communication skills. A high school diploma or equivalent is required. Candidates should have strong computer skills and working knowledge of Microsoft programs, including Microsoft Word, Excel, and Outlook. Must be highly organized and able to provide great customer service. Duties include dispatching calls for security, assisting with Lost & Found intake, inventory, and other duties as assigned by management. Must be at least 18 and able to work a flexible schedule.

We look forward to reviewing your application and resume!

Job-Type: Full-Time

Typical Schedule

Days:

• • Rotating, Monday-Friday and Saturday-Wednesday; every third weekend off

Hours:

• • Rotating, typically 8:00 AM-4:00 PM and 4:00 PM-12:00 AM

Compensation:

• Pay: $14.00/Hour

Core Responsibilities

• Perform communications through electronic, written, and verbal applications
• Process and document daily activities to ensure accountability
• Monitor, dispatch, and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications
• Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies
• Process and document Lost & Found – inquiries, inventory, log, and process found items
• Process Resort UPS shipping – obtain information and process items for shipping
• Exhibit exceptional confidentiality with sensitive information and documentation
• Represent as a Resort Customer Service Ambassador
• Complete special projects and duties assigned by Security Management
• Other duties assigned by management

Applications are accepted until 2:00 PM on Monday, November 30. For more information, contact José Antonio Martínez at 540.289.3143.