Senior Branch Manager

Senior Branch Manager

FleetPride, the nation's largest distributor of aftermarket heavy-duty truck and trailer parts, is seeking a results-driven Senior Branch Manager to lead overall branch operations, sales growth, profitability, inventory management, customer satisfaction, and team development. This role is responsible for driving branch performance while fostering a safe, customer-focused, and high-performing work environment.

The Senior Branch Manager will oversee daily operations, mentor and develop employees, maintain financial accountability, and ensure the branch achieves or exceeds sales, EBIT, inventory, and customer service objectives.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop branch employees across sales, warehouse, delivery, and operational functions.
• Recruit, hire, onboard, and retain top talent.
• Conduct performance reviews, provide ongoing feedback, and create development plans.
• Promote a culture of accountability, collaboration, safety, and customer service.
• Ensure compliance with company policies, procedures, and employment regulations.

Branch Operations

• Direct all day-to-day branch activities to maximize efficiency and customer satisfaction.
• Maintain appropriate staffing levels to support business demands.
• Ensure order accuracy, timely invoicing, inventory receiving, and operational excellence.
• Monitor branch appearance, cleanliness, and equipment maintenance.
• Ensure safety standards are followed throughout the facility.

Financial & Inventory Management

• Manage branch profitability and performance against budget.
• Drive EBIT and revenue growth while controlling expenses.
• Review financial reports, inventory metrics, accounts receivable aging, and operational KPIs.
• Maintain inventory accuracy and minimize shrinkage.
• Ensure annual physical inventory variance remains within established company standards.

Sales & Customer Development

• Partner with sales teams to identify and capture growth opportunities.
• Build and maintain strong relationships with key customers.
• Lead branch sales meetings and monitor sales performance.
• Develop strategies to increase market penetration and customer retention.
• Maintain and actively engage with top customer accounts.

Safety & Compliance

• Foster a safe work environment and ensure compliance with all applicable regulations.
• Investigate and report workplace incidents.
• Ensure delivery vehicles, forklifts, and other equipment are properly maintained and inspected.
• Promote continuous improvement in safety practices and operational procedures.

Qualifications

Required

• 5+ years of management experience in heavy-duty truck parts, industrial distribution, automotive aftermarket, warehouse operations, or related industries.
• Demonstrated experience managing branch operations, financial performance, and employee development.
• Strong leadership, coaching, and performance management skills.
• Proven ability to drive sales growth and operational excellence.
• Experience managing inventory, customer service, and safety initiatives.
• Strong communication, problem-solving, and decision-making abilities.

Preferred

• Heavy-duty truck and trailer parts industry experience.
• Knowledge of distribution, supply chain, and aftermarket operations.
• Experience managing branch-level P&L and EBIT performance.

Core Competencies

• Leadership & Team Development
• Financial Management
• Sales Growth & Customer Focus
• Inventory Control
• Strategic Planning
• Problem Solving & Decision Making
• Communication & Relationship Building
• Operational Excellence
• Safety & Compliance
• Time Management

Physical Requirements

• Ability to lift and carry parts weighing up to 60 pounds.
• Frequent standing, walking, bending, and movement throughout warehouse and branch environments.
• Ability to work in indoor and outdoor conditions, including varying temperatures and warehouse environments.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.