Senior People Technology Solutions Lead

The Senior People Technology Solutions Lead is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development. 

Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions. 

Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time, the role connects PTS with the broader IT strategy and enterprise technology capabilities in areas such as AI and agents, service management, low-code development, data, integration, security, and architecture. 

This is a hands-on senior technical role as well as an influential one. The Principal Platform Engineer operates with a strong bias for action, using Agile and iterative approaches to quickly turn ideas into learning and business value. Depending on the problem, that may mean developing a technical position or white paper, rapidly building a prototype or proof of concept, or incrementally evolving a solution toward production. The emphasis is on testing ideas early, learning from evidence, and continuously refining the approach while helping colleagues across PTS build the skills and confidence to use emerging technologies effectively. 

Key Responsibilities 

People Technology Strategy & Innovation 

• Serve as a technical practice lead for emerging technology within PTS, helping establish direction for the practical and responsible adoption of AI, automation, orchestration, application extension, and other new capabilities.  

• Apply broad knowledge of HR technology, HR processes, workforce data, integrations, reporting, security, and service delivery when identifying opportunities and shaping solutions.  

• Translate developments in enterprise technology, vendor roadmaps, and internal capabilities into practical People Technology use cases, technical positions, and actionable recommendations.  

• Identify opportunities across PTS where technology can reduce repetitive operational work, improve quality and employee experience, increase insight, or enable the team to focus greater capacity on higher-value activities.  

• Establish reusable approaches and solution patterns that allow successful ideas to scale across PTS rather than remaining isolated experiments.  

AI, Automation & Agile Solution Delivery 

• Provide hands-on technical leadership for solutions using generative AI, AI agents, agentic workflows, APIs, MCP, workflow orchestration, automation, Codex, low-code technologies, and other emerging capabilities.  

• Use rapid prototyping and iterative delivery to test assumptions, demonstrate possibilities, gather feedback, and reduce uncertainty before committing to larger investments.  

• Break complex opportunities into smaller, testable increments that can demonstrate value quickly and inform subsequent decisions and development.  

• Lead technical design for complex or cross-platform solutions, evaluating build, buy, extend, integrate, automate, and orchestrate options based on business value, feasibility, architecture, security, user experience, and sustainability.  

• Apply appropriate AI patterns including grounding and retrieval, context management, tool calling, structured outputs, evaluation, guardrails, observability, and human oversight.  

• Lead or contribute directly to prototypes, proofs of concept, and production implementations, remaining sufficiently hands-on to validate ideas and solve difficult technical problems.  

• Use evidence from prototypes, experiments, and delivered capabilities to determine whether to iterate, scale, change direction, or stop.  

Partnership & Enterprise Collaboration 

• Partner with People & Places leaders and teams to understand priorities, challenges, and opportunities and translate them into potential technology-enabled outcomes.  

• Connect PTS strategy and use cases with the broader IT technology strategy, identifying where enterprise platforms and shared capabilities can accelerate or improve People Technology solutions.  

• Collaborate with teams responsible for capabilities such as enterprise service management and employee-service experiences (e.g., ServiceNow), AI agents and conversational experiences (e.g., Moveworks), low-code development and workflow automation (e.g., Microsoft Power Platform), enterprise AI platforms, data, integration, security, and architecture.  

• Act as a boundary spanner across business and technology organizations, bringing together the appropriate expertise and capabilities to address opportunities that cross organizational or platform boundaries.  

• Represent the particular needs of People Technology, including sensitive workforce data, complex HR processes, employee experience, and regulatory considerations, while promoting reuse of enterprise capabilities and alignment with broader technology standards.  

Influence, Adoption & Practice Development 

• Establish a clear technical point of view through recommendations, white papers, presentations, prototypes, and well-led discussions that result in decisions and action.  

• Bring structure and direction to complex technology discussions, clearly communicating options and tradeoffs and adapting technical detail to the audience and decision required.  

• Build adoption of new tools and approaches across PTS through demonstrations, coaching, reusable examples, documentation, mentoring, and hands-on collaboration.  

• Mentor team members and increase broader PTS capability in AI, automation, APIs, orchestration, solution design, and modern technology practices.  

• Act as an agent of change, helping colleagues understand why new approaches matter, demonstrating their value through practical applicatio