Service Advisor
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Key details
- Location
- Madison, WI, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- other
- Focus area
- other
- Posted
- 2d ago
Skills
About the role
Service Advisor
Are you looking for a job that combines your brilliant people skills with your enthusiasm for cars? Our customers’ lives and lifestyles are dependent on having safe, reliable transportation. They trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time.
What We Provide
Best of Madison Auto Dealer
United Way Community involvement
Paid in-house and manufacturer training and mentorship
State of the Art Multi-Point inspection tool
Flexible Schedules
Experienced Service and Parts staff
Full benefits package including 401k, match and profit sharing
What You Will Do
Listen to customer concerns and recommend appropriate diagnostic services or repairs
Provide accurate estimates
Coordinate services or repairs with technicians and parts department
Follow-up with customers on repair status and charges for repairs
Keep up-to-date knowledge of technical bulletins
What You Will Bring
Solid work ethic
Positive and professional attitude
Ability to build rapport and trust with customers
Ability to demonstrate the company’s Core Values every day
Requirements
A valid driver’s license and good driving record
Must be 18 years or older
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