Ward Administrator

Ward Administrator

Spire Yale Hospital, Wrexham | Administration | Part Time | Permanent | Afternoons only | £11,611.60 per annum plus excellent benefits

Spire Yale Hospital is looking for an experienced and motivated Ward Administrator to join our friendly Ward team. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a busy, patient-focused environment.

Spire Yale Hospital is one of North Wales’ leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

Working hours

This is a part-time, permanent position working 17.5 hours per week, Monday to Thursday:

• Monday: 1:30pm to 6:30pm
• Tuesday: 2:00pm to 6:30pm
• Wednesday: 2:30pm to 6:30pm
• Thursday: 2:00pm to 6:00pm

Duties and responsibilities

• Provide a high level of clerical and administrative support to the nursing, medical and wider Ward team.
• Welcome patients and visitors to the Ward, checking patient details and ensuring documentation is accurate and complete.
• Prepare admission packs and relevant patient documentation.
• Enter patient registration, admission and discharge information accurately onto hospital systems.
• Answer patient telephone calls and direct enquiries to the appropriate member of the team.
• Book follow-up appointments and support the coordination of hospital-based activities.
• Maintain accurate patient records, including filing results and clinical notes.
• Ensure the accurate and timely recording of patient charges.
• Maintain patient confidentiality and handle sensitive information in line with hospital policies and Information Governance requirements.

Who we are looking for

• Previous experience in an administrative support role.
• Experience of working in a customer-facing or customer service environment.
• Excellent verbal and written communication skills.
• Good organisational skills, with the ability to prioritise tasks and work to deadlines.
• Confidence working independently and using your own initiative.
• Strong attention to detail and a commitment to maintaining high standards.
• Good keyboard and computer skills.
• A professional, caring and discreet approach when dealing with patients and confidential information.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package, which includes but is not limited to:

• 35 days of annual leave inclusive of bank holidays, pro rata
• Employer and employee contributory pension scheme
• Private medical insurance
• Life assurance
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme
• Access to discounts and cashback for over 1,000 retailers
• Free wellness screening
• Opportunities for further training and career development

Our values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is committed to creating an environment that attracts, retains and motivates its people. We welcome applicants from all backgrounds and are committed to supporting reasonable adjustments throughout the recruitment process.

Closing statement

If you are an experienced administrator with excellent organisational skills, strong attention to detail and the confidence to coordinate a busy and changing theatre schedule, we would be delighted to hear from you.