Welcome Host

WSH Group

Birmingham, United Kingdom3d ago

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Key details

Salary
£29K/yr
Location
Birmingham, United Kingdom
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
3d ago

Skills

customer service

About the role

Job Description

Portico are on the lookout for a Corporate Welcome Host, for a multi-occupied building in Birmingham.

The overall aim of the Corporate Receptionist is to work alongside the building manager and other service providers to create and nurture a positive visitor experience. 
The Corporate Receptionist will provide a warm welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.

They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly. 

Shift pattern: 40 hours per week, shifts from 8am-5pm from Monday-Friday
Salary: £29,000

Qualifications

The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to respond to differing client needs. Enthusiastic and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role.
This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

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