Administrative Services - Receptionist Operator

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

The Switchboard department is currently seeking a Receptionist Operator I. This role is location critical to our Fairfield, OH Headquarters.

The pay range for this position is $16.00 - $20.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• answer and transfer incoming calls from external and internal callers
• register incoming visitors and provide them with badges
• make announcements over the loudspeaker as requested by Human Resources and Corporate Communications
• assign temporary internet access to guests on an as-needed basis
• provide a professional and welcoming experience for callers and visitors
• maintain accurate visitor records and follow established security procedures
• direct inquiries to the appropriate department or associate
• work collaboratively with team members to ensure efficient switchboard operations
• perform other administrative duties as assigned
• work the following schedule:
  • Monday through Friday, 8:00 a.m. - 4:45 p.m.

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

The Switchboard department is currently seeking a Receptionist Operator I. This role is location critical to our Fairfield, OH Headquarters.

The pay range for this position is $16.00 - $20.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• answer and transfer incoming calls from external and internal callers
• register incoming visitors and provide them with badges
• make announcements over the loudspeaker as requested by Human Resources and Corporate Communications
• assign temporary internet access to guests on an as-needed basis
• provide a professional and welcoming experience for callers and visitors
• maintain accurate visitor records and follow established security procedures
• direct inquiries to the appropriate department or associate
• work collaboratively with team members to ensure efficient switchboard operations
• perform other administrative duties as assigned
• work the following schedule:
  • Monday through Friday, 8:00 a.m. - 4:45 p.m.

Be equipped with:

• excellent verbal and written communication skills
• strong, clear, and confident voice tone
• ability to recognize key words and phrases and direct calls efficiently
• strong problem-solving skills and ability to relay pertinent information
• ability to work closely within a team setting
• strong recall and memory skills
• motivation to meet and exceed corporate and personal goals
• customer-focused mindset
• ability to multitask in a fast-paced environment
• strong organization and time management skills
• ability to think outside the box
• ability to work collaboratively and independently
• proficiency with Microsoft Office applications including Outlook, Word, and Teams

Bring education or experience from:

• a high school diploma or equivalent GED