Branch Manager - Tabubil

Branch Manager – Tabubil

Join Westpac PNG as Branch Manager Tabubil and play a key role in driving branch performance, strengthening customer relationships, leading a high-performing team, and delivering outstanding business results.

About Us

We are a bank that’s been around for generations, helping our customers grow and prosper with their business. We are also committed to our vision: to be our customers’ #1 Bank and Partner Through Life.

As the oldest bank and first company in Australia, we have more than 200 years of continuous service to the people of Papua New Guinea. Through our unique portfolio of brands, we support and serve a vast clientele.

About the Role

Reporting to the Area Manager – Retail, this role is responsible for overall branch performance, including customer service, business growth, operational risk and people leadership. You will build strong community relationships, develop new business opportunities and create a service culture that delivers positive outcomes for customers while supporting and developing your team.

Key responsibilities of the role include:

· Lead day-to-day branch operations to deliver efficient, safe and compliant banking services.

· Drive growth in deposits, lending and customer relationships while achieving branch business objectives.

· Coach, develop and motivate employees to build a high-performing, customer-focused team.

· Embed a strong sale and service culture through regular training, guidance and performance leadership.

· Manage operational risk and compliance, including customer identification, anti-money laundering and regulatory reporting requirements.

· Build positive local relationships that strengthen Westpac’s community profile and support business growth.

What you will bring?

To perform this role successfully, you should have:

· At least two years’ experience in Retail Banking.

· Sound knowledge of banking regulation, risk management and compliance requirements.

· Strong interpersonal, communication and relationship-building skills.

· Demonstrated ability to lead, coach and motivate team members.

· Commitment to delivering exceptional customer service.

· Strong leadership, planning, organizational and decision-making capability.

· A degree in business administration or Finance is preferred.

What’s it in me?

Playing a significant part in the future of the business, your career development is important to us. We will provide a platform that allows you to keep learning and growing, backed by a fantastic team of people within a can-do, supportive structure. Along with this, you will access benefits in banking, wealth and insurance offers in the market.

What’s it like to work there?

We are a bank that aims to provide a supportive working environment with a phenomenal corporate culture. We value diversity and inclusion, and we’re proud to provide a working environment with opportunities and flexibility for our team. Being part of the Westpac Family means you’ll be part of a culturally diverse team that’s been around for over 200 years.