Community Support Worker DSL (DAL.26.25)

Hours of work: 8 hours flex, 4 days per week, no weekends (60 hrs. biweekly) - (Balwin Villa & Grand Manor CSW)

🔍 What You’ll Do:

• Scheduling, preparing, supporting, accompanying, and assisting clients to make and attend professional appointments, activities, community outings, trips, programs, etc.
• To be aware of and implement as required Excel Society’s Safety Emergency Response Procedures. Responding appropriately to emergency situations and reporting incidents and accidents within appropriate time and document as per policy.
• Supporting clients to work towards their Individual Support Plan Goals in alignment with their Care Plan.
• Encouraging and supporting client's efforts to maintain/enhance their health and wellness and assisting client with the maintenance of a clean, healthy, and safe home environment including working with hoarding behaviours.
• Completing, reading, and maintaining all required documentation and educational requirements that align with Excel’s requirements and those of our funders and auditors.
• Demonstrating exceptional and professional verbal and written communication skills including being skilled in the use of computer use, scheduling, and email.
• Able to effectively collaborate with all members of the interdisciplinary team to ensure continuity of care is met and concerns are notified to the appropriate health care provider.
• Recognizing preventative safety initiatives including follow-up procedures of occupational hazards and following guidelines for the prevention of fire and electrical accidents.
• Respecting client’s rights to confidentiality, privacy, dignity, independence, well-being, and choice.
• Understands the policy and procedure for recognizing and reporting signs of client abuse.

✅ What You Bring:

• A caring, reliable, and person-centered approach
• Strong communication skills - ASL proficiency is preferred
• Valid First Aid-CPR Level C Certificate is a mandate.
• Valid police information check with vulnerable sector is mandate.
• Willingness to follow established policies, procedures, and support plans
• Basic computer skills are required
• Previous experience in disability services or human services is an asset

💙 Why Join Excel Society?

• Supportive and inclusive work culture
• Ongoing training and professional development
• Meaningful work that makes a daily difference
• Opportunities to grow your career in a respected, community-focused organization.