Front Desk

**This position requires specific 3 days/week - Mondays, Tuesdays, and Thursdays**

We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

What You'll Do:

• Schedules and confirms patient appointments.
• Greets patients/visitors and obtains/updates copies of insurance cards and driver’s licenses.
• Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement).
• Enters/updates patient information in the medical record.
• Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patient’s insurance plan.
• Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances.
• Reconciles all daily reports for accuracy and prepares bank deposits.
• Completes medical record release requests.
• Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries.
• Provides other general office and clerical support as assigned.
• Other duties assigned as needed.

Benefits

What We Offer:

• Salary compensates with experience
• 401 (k)
• Paid time off
• Health, dental and vision insurance

Requirements

What We're Looking For:

• High school diploma or equivalent required.
• 2 + years of medical office experience preferred.
• Strong customer service experience.
• Experience working in a medical office or setting preferred.
• Experience with electronic medical records preferred.
• Excellent verbal and written communication skills.
• Friendly and personable.
• Strong computer skills including Microsoft Office and/or Office 365.
• Ability to use email and electronic calendars.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to apply principles of logic to a wide range of practical problems.
• Ability to work in a stressful environment.