General Manager - ROOST Rainey

ROOST Apartment Hotel – Rainey at Paseo | Austin, TX 

About Method Co. 

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the United States. With a focus on culturally relevant, design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. 

About ROOST Apartment Hotel 

ROOST Apartment Hotel is a thoughtfully designed, apartment-style hospitality concept that bridges the gap between hotel and home. Designed for extended stays and modern travelers, ROOST combines the comfort and functionality of a residence with the service and standards of a boutique hotel. ROOST Rainey at Paseo represents the brand’s continued expansion into vibrant urban neighborhoods—bringing a design-forward, service-led experience to Austin’s dynamic Rainey Street district. 

Position Overview 

Method Co. is seeking a dynamic and experienced General Manager to lead ROOST Rainey at Paseo. This individual will be responsible for the overall performance of the property, including operations, financial results, guest experience, and team leadership. The General Manager will play a critical role in shaping the culture of the property, driving operational excellence, and ensuring the delivery of a consistent, elevated guest experience aligned with the ROOST and Method Co. brands. This is a hands-on leadership role requiring both strategic oversight and day-to-day operational engagement. 

Core Responsibilities 

Leadership & Culture 

• Build, lead, and inspire a high-performing, service-driven team 

• Establish a strong, positive culture rooted in accountability, collaboration, and hospitality excellence 

• Recruit, train, and develop department leaders and team members 

• Serve as the face of the property, both internally and within the local community 

Operations 

• Oversee all day-to-day hotel operations, including Front Office, Housekeeping, Engineering, and Guest Services 

• Ensure seamless execution of guest arrivals, departures, and extended-stay experiences 

• Maintain brand standards across all touchpoints, ensuring a consistently elevated and personalized guest experience 

• Partner cross-functionally with corporate teams including Sales, Marketing, Revenue Management, and People & Culture 

Financial Performance 

• Own and manage the property’s P&L, driving revenue growth and cost control 

• Develop and execute operational and financial strategies to meet and exceed budgeted goals 

• Monitor key performance metrics including occupancy, ADR, RevPAR, and guest satisfaction scores 

• Identify opportunities to optimize efficiency and profitability 

Guest Experience 

• Champion a hospitality-first mindset across all departments 

• Ensure guest satisfaction, retention, and loyalty through proactive engagement and service recovery 

• Uphold ROOST’s commitment to creating a residential, design-forward guest experience 

Sales & Community Engagement 

• Collaborate with Sales and Marketing teams to drive occupancy and brand awareness 

• Build relationships within the Austin community to position ROOST as a preferred extended-stay and lifestyle destination 

• Support local partnerships and activations that align with the brand 

Qualifications