Infrastructure Specialist 4 (20022415)

Who We Are…
Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do…
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

To learn more about our agency, please visit our website at www.drc.ohio.gov

Are You Ready?
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!

Who We Are…
Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do…
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

To learn more about our agency, please visit our website at www.drc.ohio.gov

Are You Ready?
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!

Work Location TBD

• Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices
• Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design
• Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supporting Microsoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services
• Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions.
• Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements (e.g., network design and architecture solutions)
• Assists analysis of the solution design’s business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems.
• Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies.
• Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
• Develops network incident response procedures and create documentation
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences
• Must conduct oneself professionally and in a law-abiding manner at all

Work Location TBD

• Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices
• Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design
• Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supporting Microsoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services
• Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions.
• Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements (e.g., network design and architecture solutions)
• Assists analysis of the solution design’s business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems.
• Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies.
• Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
• Develops network incident response procedures and create documentation
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences
• Must conduct oneself professionally and in a law-abiding manner at all

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Application Procedures:
In order to be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.)

• When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting.
• We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your on-line application.
• You can check the status of your application by signing into your profile on this website.
• We will communicate with you through the email you provided in your profile and job application. Be sure to check your email often.

If you require a reasonable accommodation for the application process, please contact the Human Resources Office so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.

The Ohio Department of Rehabilitation and Correction is a tobacco-free w