Next Gen Relationship Manager-BRANCH BANKING-Branch Banking

Hcbt

Varanasi, UP, India3w ago

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Key details

Location
Varanasi, UP, India
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Finance & Accounting
Focus area
other
Posted
3w ago

Skills

customer service

About the role

Elite Relationship Manager-BRANCH BANKING-Branch Banking

JOB DESCRIPTION

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products. The ideal candidate will have strong financial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service.

RESPONSIBILITIES

Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client engagement Educate clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)

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