Program Administrator 1 / Investigative Agent - PN
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Key details
- Location
- Batavia, OH, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- Administrative
- Focus area
- other
- Posted
- 2d ago
Skills
About the role
Southwest Developmental Center (FRAN7)
4399 East Bauman Lane
Batavia, 45103
Join our team at the Southwest Developmental Center!
Accepting applications for the Program Administrator 1 (Investigative Agent)
Who Are We?
The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.
Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:
-
- Inclusion
- Partnership
- Respect
Join our team at the Southwest Developmental Center!
Accepting applications for the Program Administrator 1 (Investigative Agent)
Who Are We?
The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.
Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:
-
- Inclusion
- Partnership
- Respect
Job Overview
The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Southwest Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision-making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.
Administrative Oversight & Incident Management
- Manage and oversee all Unusual and Major Unusual Incident processes for the facility.
- Formulate, implement, and monitor policies and procedures related to safety, UI/MUI, and investigative protocols.
- Serve as liaison between management and staff, ensuring interpretation and communication of rules, policies, and directives.
- Conduct investigations involving residents and/or staff, including interviews, evidence collection, documentation, and formal report writing.
- Submit written reports within required timelines and maintain organized documentation systems.
- Prepare quarterly, semi‑annual, and annual reports analyzing trends and patterns in incidents.
- Develop and oversee systems to ensure compliance with state certification/licensure standards related to incident reporting.
- Collaborate with other facilities to evaluate statewide trends and pattern occurrences.
- Represent management in meetings and lead staff meetings to disseminate key information.
- Assume managerial responsibilities when the supervisor is absent and provide recommended courses of action.
Safety Monitoring & Program Review
Conduct on‑site monitoring of programs to ensure safe environmental and operational conditions for residents and staff.
Prepare and submit summaries of monitoring observations.
- Monitor resident and staff activities for compliance with certification/licensure standards.
- Conduct routine reviews of resident program and medical charts.
- Support departments during emergencies and deliver special programs (e.g., incident prevention training).
Training, Meetings & Additional Support
Participate in planning sessions, supervisory meetings, and required training programs.
- Attend committee and executive staff meetings as needed (e.g., HRC, Executive Staff).
- Provide information to external entities such as the State Highway Patrol.
- Perform additional related duties as assigned.
Job Overview
The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Southwest Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision-making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.
Administrative Oversight & Incident Management
- Manage and oversee all Unusual and Major Unusual Incident processes for the facility.
- Formulate, implement, and monitor policies and procedures related to safety, UI/MUI, and investigative protocols.
- Serve as liaison between management and staff, ensuring interpretation and communication of rules, policies, and directives.
- Conduct investigations involving residents and/or staff, including interviews, evidence collection, documentation, and formal report writing.
- Submit written reports within required timelines and maintain organized documentation systems.
- Prepare quarterly, semi‑annual, and annual reports analyzing trends and patterns in incidents.
- Develop and oversee systems to ensure compliance with state certification/licensure standards related to incident reporting.
- Collaborate with other facilities to evaluate statewide trends and pattern occurrences.
- Represent management in meetings and lead staff meetings to disseminate key information.
- Assume managerial responsibilities when the supervisor is absent and provide recommended courses of action.
Safety Monitoring & Program Review
Conduct on‑site monitoring of programs to ensure safe environmental and operational conditions for residents and staff.
Prepare and submit summaries of monitoring observations.
- Monitor resident and staff activities for compliance with certification/licensure standards.
- Conduct routine reviews of resident program and medical charts.
- Support departments during emergencies and deliver special programs (e.g., incident prevention training).
Training, Meetings & Additional Support
Participate in planning sessions, supervisory meetings, and required training programs.
- Attend committee and executive staff meetings as needed (e.g., HRC, Executive Staff).
- Provide information to external entities such as the State Highway Patrol.
- Perform additional related duties as assigned.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Program Management
36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driv
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