Relationship Manager-SARAL LOANS-Marketing Branches Operations

Hcbt

Rohtak, HR, India2w ago

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Key details

Location
Rohtak, HR, India
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Marketing & Communications
Focus area
other
Posted
2w ago

Skills

account openingcross-sellingcustomer service

About the role

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking. Handle customer service tasks including account opening, DMAT services, and grievance resolution. Educate customers on product features and assist with service requests like cheque book issuance. Achieve sales targets for bank and investment products through cross-selling and referrals. Enhance customer value by offering relevant financial solutions beyond their stated needs. Support relationship managers handling HNI clients and ensure low attrition rates. Maintain a balance between service excellence and sales performance.

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