SOC Operator
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Key details
- Location
- Mexico City, Mexico
- Work style
- Onsite
- Level
- Mid level
- Job type
- Contract
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 2w ago
Skills
About the role
The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in México City.
The candidate will be responsible for monitoring relevant events in México, with a particular focus on the state of Tamaulipas and México City, especially in areas surrounding locations frequently visited by the Client’s travelers.
Role tasks and responsibilities
⦁ GPS tracking and traveler check-ins during transfers.
⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations.
⦁ Send real-time information and alerts to users while they are en route.
⦁ Assist in developing standard tracking and communication protocols with travelers.
⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers
Requirements
⦁ Teamwork
⦁ Strong communication skills
⦁ Organized and able to multitask
⦁ Analytical thinking
⦁ High school diploma completed
⦁ Intermediate English level (minimum B1)
⦁ Availability to work rotating shifts
⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)
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